Customer Support Help Center
About fiatom
What is Fiatom.io?
Fiatom is a non-custodial aggregator that simplifies the process of exchanging fiat for cryptocurrency. We collect the best exchange offers from multiple platforms, allowing you to buy or sell cryptocurrencies using your credit or debit card. Our service ensures that you receive the most competitive rates available in the market, making your crypto transactions efficient and cost-effective.
Are there any fees?
Our service is completely free—there are no hidden fees or extra charges. All our revenue comes from our partner exchange services, meaning we focus on providing you with the best possible experience without any cost to you.
How does Fiatom work?
When you use Fiatom, you can easily compare key factors such as the best rates, fastest delivery times, accepted payment methods, and service reviews. This streamlined process enables you to make informed choices and select the optimal offer in just a few seconds, ensuring a fast experience.
Why is it safe to use Fiatom?
Using Fiatom is safe because we partner only with reliable and reputable market players. Our platform ensures a secure environment for buying cryptocurrency, prioritizing your safety and privacy. We do not collect any personal data, nor do we require KYC verification, allowing you to use our services anonymously.
How to use fiatom
How to find the best service to buy crypto with fiat?
On fiatom main page choose the currency you want to sell, enter the amount. Then choose the currency you want to buy. Then select your country and click “Search“ button. You’ll see the list of exchange platforms with exchange rates, delivery time, types of payments and reviews. Choose the one you prefer and click on “buy” or “sell” button in front of the picked service depending whether you want to buy or sell“. You will be redirected to platform. Then follow the platform instructions.
How do I buy crypto?
To buy crypto:
How do I sell crypto?
To sell crypto:
How do beginners buy cryptocurrency?
To buy cryptocurrencies, you’ll need a “wallet”, an online app that can hold your currency (for example Guard.com). Generally, you create an account on an exchange service, and then you can transfer real money to buy cryptocurrencies such as bitcoin or Ethereum.
About buying and selling crypto
How fast will my transactions be processed?
The average transfer time is 15-30 minutes, sometimes it may take longer.
What are accepted payment methods?
The main payment methods of our partners are mastercard and visa. You can see the full list of payment methods on the offers page in the partner card.
Why does my transactions take so long?
Typically, a payment can take anywhere from 24 hours up to three days to process the payment. The reason for this time is because the transaction process goes through a number of steps to get from one bank account to another.
Which countries support crypto-to-fiat transactions?
Country restrictions vary by partner. We show you only those partners who work in your country.
What is a crypto wallet address? Why do I need it?
The address of the cryptocurrency wallet is the identification number of the electronic wallet. It is needed to carry out the necessary financial transactions: input/output of crypto assets, transfer of coins to other recipients, etc.
How can I cancel a process of buying or selling crypto?
After confirming the payment and transferring funds to the partner, it is impossible to cancel the purchase or sale.
What is the minimum amount for purchasing crypto with a bank card?
The minimum deposit amount varies depending on the partner and currency. We show you only those partners who allows you to change the amount you entered. Additional information you can see at the partners websites.
Are there any upper limits when purchasing crypto with a bank card?
The maximum purchase limit is set by each partner independently. We show you only those partners who allows you to change the amount you entered. Additional information you can see at the partners websites.
What card can I use to buy crypto?
You can use a mastercard or visa credit or debit card
Can I pay with PayPal?
At the moment we do not have partners who accept PayPal payments
Which currencies are accepted for crypto-to-fiat transactions?
We have more than 350 types of cryptocurrencies for sale, you can view them on the main page.
What is the safest way to buy Bitcoin?
It’s absolutely safe to buy Bitcoin through any of our partners.
How do I convert Bitcoin to cash?
Use the sell Bitcoin page on our website and choose the right partner to exchange Bitcoin for cash.
Which countries support crypto-to-fiat transactions?
It depends on each partner, we show you only those partners who work in your country.
Other
What do I do after I buy crypto?
After the purchase, you can carry out the necessary financial transactions: input /output of crypto assets, transfer of coins to other recipients, etc.
Which cryptocurrency should I invest in?
Our service does not provide investment advice