Customer Support Help Center
About fiatom
What is fiatom?
fiatom is a non-custodial aggregator of fiat-to-crypto exchange offers where you can buy or sell crypto with your credit or debit card at the best rates within the market.
Are there any fees?
Our service doesn’t have any fees. Also we do not have any extra charge. All our income comes to us not from customers but from partner exchange-services
How does fiatom work?
fiatom selects and suggests the best available rate from large and reputable cryptocurrency trading platforms. Our algorithm is integrated onto these platforms, and autonomously asks/bids for the currency rates to buy/sell. So you can choose the best rate, fastest delivery time, types of payments that platform use and also see the reviews of services. This allows you to choose the best offer on the market in a few seconds
Why is it safe to use fiatom?
All our partners are reliable, trustworthy and large market players, so buying crypto on our platform is secure. We don’t collect your personal data and don’t require KYC, you use our platform anonymously.
How to use fiatom
How to find the best service to buy crypto with fiat?
On fiatom main page choose the currency you want to sell, enter the amount. Then choose the currency you want to buy. Then select your country and click “Search“ button. You’ll see the list of exchange platforms with exchange rates, delivery time, types of payments and reviews. Choose the one you prefer and click on “buy” or “sell” button in front of the picked service depending whether you want to buy or sell“. You will be redirected to platform. Then follow the platform instructions.
How do I buy crypto?
To buy crypto:
How do I sell crypto?
To sell crypto:
How do beginners buy cryptocurrency?
To buy cryptocurrencies, you’ll need a “wallet”, an online app that can hold your currency (for example Guard.com). Generally, you create an account on an exchange service, and then you can transfer real money to buy cryptocurrencies such as bitcoin or Ethereum.
About buying and selling crypto
How fast will my transactions be processed?
The average transfer time is 15-30 minutes, sometimes it may take longer.
What are accepted payment methods?
The main payment methods of our partners are mastercard and visa. You can see the full list of payment methods on the offers page in the partner card.
Why does my transactions take so long?
Typically, a payment can take anywhere from 24 hours up to three days to process the payment. The reason for this time is because the transaction process goes through a number of steps to get from one bank account to another.
Which countries support crypto-to-fiat transactions?
Country restrictions vary by partner. We show you only those partners who work in your country.
What is a crypto wallet address? Why do I need it?
The address of the cryptocurrency wallet is the identification number of the electronic wallet. It is needed to carry out the necessary financial transactions: input/output of crypto assets, transfer of coins to other recipients, etc.
How can I cancel a process of buying or selling crypto?
After confirming the payment and transferring funds to the partner, it is impossible to cancel the purchase or sale.
What is the minimum amount for purchasing crypto with a bank card?
The minimum deposit amount varies depending on the partner and currency. We show you only those partners who allows you to change the amount you entered. Additional information you can see at the partners websites.
Are there any upper limits when purchasing crypto with a bank card?
The maximum purchase limit is set by each partner independently. We show you only those partners who allows you to change the amount you entered. Additional information you can see at the partners websites.
What card can I use to buy crypto?
You can use a mastercard or visa credit or debit card
Can I pay with PayPal?
At the moment we do not have partners who accept PayPal payments
Which currencies are accepted for crypto-to-fiat transactions?
We have more than 350 types of cryptocurrencies for sale, you can view them on the main page.
What is the safest way to buy Bitcoin?
It’s absolutely safe to buy Bitcoin through any of our partners.
How do I convert Bitcoin to cash?
Use the sell Bitcoin page on our website and choose the right partner to exchange Bitcoin for cash.
Which countries support crypto-to-fiat transactions?
It depends on each partner, we show you only those partners who work in your country.
Other
What do I do after I buy crypto?
After the purchase, you can carry out the necessary financial transactions: input /output of crypto assets, transfer of coins to other recipients, etc.
Which cryptocurrency should I invest in?
Our service does not provide investment advice